Privacy Policy

This Privacy Policy explains how Workflow Resources Ltd (“we”, “us”, “our”) collects, uses,
shares, and protects personal information when you visit or make a purchase on
workflowresourcesltd.org (the “Website”).

Effective date: 14 December 2025

1) Who We Are

Workflow Resources Ltd is the controller of personal information processed through this Website,
unless otherwise stated in this Privacy Policy.

2) Information We Collect

2.1 Information you provide

  • Account and contact information: name, email address, billing address, and other details you submit through forms or checkout.
  • Order information: products purchased, transaction details, and communications related to your order.
  • Support communications: messages you send to us, including emails and contact form submissions.

2.2 Information collected automatically

  • Device and usage information: IP address, browser type, device identifiers, pages viewed, referring/exit pages, and timestamps.
  • Cookies and similar technologies: information stored through cookies, pixels, and similar tools used to operate, secure, and analyze the Website.

2.3 Payment information

Payments are processed by third-party payment providers. We do not store full payment card numbers or
security codes on our systems. We receive limited information related to payments, such as payment status
and transaction identifiers.

3) How We Use Information

  • To provide the Website and deliver digital products.
  • To process orders, payments, and refunds.
  • To communicate with you about your purchase, account, or support requests.
  • To maintain the security of the Website, prevent fraud, and enforce our terms.
  • To improve the Website, understand usage, and develop new content or services.
  • To comply with legal obligations and respond to lawful requests.

4) Legal Bases for Processing

Where applicable law requires a legal basis (including in the UK/EEA), we process personal information on
the following bases:

  • Contract: processing needed to provide products or services you request and to perform our contract with you.
  • Legal obligation: processing needed to comply with applicable laws (for example, tax and accounting rules).
  • Legitimate interests: processing needed for website security, fraud prevention, service improvement, and business operations, where those interests are not overridden by your rights.
  • Consent: processing where you have provided consent (for example, where required for certain cookies or marketing communications).

5) Cookies and Analytics

We use cookies and similar technologies to operate the Website, remember preferences, provide security
features, and understand how the Website is used. Where required by law, we present cookie choices through
a consent mechanism.

6) How We Share Information

We share personal information only as needed to operate and improve our services, including with:

  • Payment providers to process transactions.
  • Service providers that support website hosting, file delivery, analytics, communications, customer support, and security.
  • Professional advisers such as accountants, auditors, and legal advisers where necessary.
  • Authorities when required by law, court order, or valid legal process, or to protect rights, safety, and security.
  • Business transfers if we are involved in a merger, acquisition, financing, reorganization, or sale of assets; information may be transferred as part of that transaction.

7) International Transfers

Your information may be processed in countries other than the country where you live. When we transfer
personal information internationally, we take steps designed to ensure an appropriate level of protection
under applicable data protection laws.

8) Data Retention

We retain personal information for as long as needed to provide the Website and services, comply with legal
obligations, resolve disputes, enforce agreements, and protect our legal rights. Retention periods vary
depending on the type of information and the purpose for processing.

9) Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal
information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission
or storage is completely secure.

10) Your Rights

Depending on your location and applicable law, you may have rights that include:

  • Access to personal information we hold about you.
  • Correction of inaccurate or incomplete personal information.
  • Deletion of personal information in certain circumstances.
  • Restriction or objection to certain processing.
  • Portability of personal information in certain circumstances.
  • Withdrawal of consent where processing is based on consent.

You may also have the right to lodge a complaint with a data protection authority where applicable.

11) Marketing Communications

If we send marketing communications, they are sent in accordance with applicable law. You may opt out of
marketing emails by using the unsubscribe link in the message or by contacting us.

12) Children’s Privacy

The Website is not intended for children. We do not knowingly collect personal information from children.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when this
Privacy Policy was last updated. Continued use of the Website after an update means this Privacy Policy
applies from the updated effective date.

14) Contact

For questions or requests related to privacy, contact:

Workflow Resources Ltd
support@workflowresourcesltd.org